Embracing AI and Data in Parts Management | Wayne Brozek

Andy Campbell sits down with Wayne Brozek, founder of WB Global Services, to discuss what truly drives aftermarket performance inside equipment dealerships. Drawing on decades of leadership in parts and service, Wayne emphasizes that sustainable profitability starts with disciplined, repeatable processes. From early lessons in inventory management to today’s AI-driven predictive stocking tools, he explains how strong operational fundamentals separate high-performing dealerships from the rest.