Kubota Dealer & Technology Leader River Valley Tractor | Taylor Carlow

Taylor Carlow, Store Manager and Service Director at River Valley Tractor in Arkansas, shares his background and discusses the history of the dealership. He talks about the different market segments they serve, including residential, small construction, and agriculture. Taylor emphasizes the importance of implementing a CRM system at a dealership to improve service offerings, track customer information, and streamline processes. Looking at the roadmap for Kubota, he highlights their focus on expanding their construction line and the future of electric equipment. One big challenge that Taylor acknowledges is the issue of creating quotes for multiple brands for dealership customers